Process description
Application for the service
The person must prepare an application in which a natural person provides his/her name, surname, personal identity number (or date and year of birth) and place of residence, while a legal person provides its name, registration number and registered address, as well as the request and facts that prove the right to compensation of damages. A natural person must also provide the person account details in a credit institution or postal payment system, while a legal person must provide a bank details to which the compensation should be transferred. The person must add to the application any documents that prove the fact of damage and the amount of compensation claimed.
The application may be submitted to the Ministry in person, sent via mail or e-mail (pursuant to the laws and regulations regarding drawing electronic documents such application must be signed with a secure electronic signature and time stamp) within six months from the moment the compensated event arises.Receipt of service
The Ministry will make a decision within three months from the receipt of the application on compensation of damages, if necessary, the period of consideration of the application may be extended in accordance with the procedure laid down in the Administrative Procedure Law.
The compensation is transferred to the account specified by the applicant.
The decision on the refusal to compensate damages or non-pecuniary damages shall be sent by registered mail.